Rivertrace to introduce LiveChat to their website
Rivertrace to go live with instant chat service on it's website from Monday 16th April 2018
What is instant chat?
The instant chat service will allow us to communicate with our website visitors via instant messaging; you can chat with one of our Rivertrace Agents by typing into the live chatbox.
How will this benefit our website visitors?
We will be able to resolve a majority of questions/queries during the on-line chat, helping to improve the speed and efficiency of our customer service.